Call Us: 305.446.1688
 
 

Making a Purchase

 
Check Availability

When you see an item in which you are interested on our online catalog, e-mail us from the product screen to verify availability and/or for more information. If you prefer, you can call us TOLL-FREE at 1.866.446.1688. Please provide your shipping address so that we can include packing shipping and sales tax (if applicable) in your price quote.

We will confirm availability and answer any questions you may have within one business day. Since all condition issues may not be photographed or referenced in our website, we are pleased to personally provide a more detailed description or additional photos prior to your purchase.
All items on our website are subject to prior sale. Making an inquiry on an item does not place the item "On Hold".

Payment Options

We accept payment by all major credit cards. You can give us your credit card information (number, expiration date and security code) by calling us TOLL-FREE at 1.866.446.1688. Please note that, for your own protection, credit card processing companies require that we verify the corresponding billing address and security code.

We also accept payment by personal or business check, money order or wire transfer. Merchandise will be shipped once funds are cleared in our bank account.

All orders delivered within the State of Florida must pay the corresponding 7% sales tax, unless a current resale certificate is provided. We do not charge Florida sales tax for purchases shipped out-of-state by a registered carrier; however, it is the Buyer's responsibility to be in compliance with any relevant state laws.

Terms and Conditions of Sale
  • All items sold by Alhambra Antiques Center, Inc. have been previously owned and are sold in "As Is" condition.
  • All statements made by us, whether oral or written, are statements of opinion and are not to be relied on as statements of facts. Alhambra Antiques does not make any warranty, or assume any liability of any kind with respect to any item.
  • All lighting items purchased from Alhambra Antiques, should be installed and checked by a licensed electrician to verify adequacy of wiring, sockets and chain to be used for hanging fixture. For the protection of property and personal safety, we strongly recommend the use of a steel cable to support the weight of heavy chandeliers.
  • In the event you are not satisfied with your purchase, you may return the item(s) for a full refund of purchase price less a 15% restocking fee, provided that the merchandise is returned to us in the same condition as it was purchased. You must notify us within 72 hours of receipt and ship it back to us, fully insured at your expense within seven days. All sales are final after seven days of having received purchased merchandise.
Packing and Shipping

We will be happy to arrange packing, shipping, and delivery services for your purchases however, the Buyer is responsible for all expenses related to these services. Procurement of shipping, crating/packaging, and freight insurance are the Buyer's responsibility. We do not accept responsibility or liability for the acts or omissions of third parties whom we might retain for shipping services. It is also the Buyer's responsibility to file a claim in a timely manner if damage has occurred. We encourage the Buyer to open all packages at the time of their arrival.

We offer local delivery for any item(s) purchased in our showroom or online via an independent private carrier for a fee. This service includes delivery to local shipping companies and freight forwarders' warehouses. Fees vary according to volume, value and destination.

For buyers outside the South Florida area, we can arrange for professional packing and insured shipping. We ship via Federal Express, whenever feasible and approved by our client. Large items will be shipped via door-to-door delivery service with an independent private carrier. Fees vary according to volume, weight, declared insurance value, and destination. Please provide us with your zip code and we will be able to give you a shipping quote within 24 hours in order for you to make an informed purchase decision.

For buyers outside of the USA, Alhambra Antiques can ship your order everywhere Federal Express International services are available. For large items, we can arrange insured shipping, through Craters and Freighters, via air cargo or ocean freight. Please provide us with delivery address and postal code in order to obtain a shipping quote, within 24 hours, indicating your preference via ocean or air freight. Although in many countries antiques over 100 years old are duty free, please consult your local Customs House for applicable import duties and regulations.

Returns

Your satisfaction is 100% guaranteed by our return policy. In the event that you are not satisfied with your purchase, you may return the item for a full refund of purchase price less a 15% restocking fee, provided that the piece is returned to us in the same condition as it was purchased. Simply notify us within 72 hours of receipt and ship it back to us, professionally packed and fully insured at your expense within 7 days. Upon receipt of your return, we will immediately process your refund using the same means of payment chosen at the time of purchase. All sales are final after seven days of having received purchased merchandise.

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